At My Next Promo, we are committed to protecting your privacy; and we recognize that any customer information must be maintained and used responsibly.
We collect customer information in an effort to improve our customer’s shopping experience. We will never misuse the information that you provide. We do not share any e-mail addresses with any outside vendors or email list procurement companies. We share your contact information with third party intermediaries – vendors, shipping companies and credit card companies – only to the extent necessary to fulfill your order with My Next Promo. These companies used to process your orders and do not retain or use the information we provide to them for secondary purposes.
From time-to-time we e-mail members of our mailing list with special promotions and offers. This will help you take advantage of savings on products that may be of interest to you. If you do not wish to receive e-mails regarding promotions, just follow the directions at the bottom of our newsletters and opt out.
Information We Collect
When you set up an electronic account with My Next Promo we require that you provide your name, billing address and an e-mail address. This account information is secured by a password that you choose.
If you join the MNP Corporate Account Program we ask that you provide your name, company name and address, phone number, e-mail, your job function and business description. We also ask that you tell us a little about your needs for promotional products and how you intend to use them so that we may better serve your needs and recommend products for your particular business. The required contact information – name, address and phone number – are collected so that we may fulfill your orders and so that we have means to contact you if questions arise concerning your order. The user name and password you choose are required to protect your account information.
Mandatory information is clearly marked with a red asterisk (*). All optional information is collected for purposes of internal research so that we may better understand our customers needs for our products and services. We will run promotions from time to time when MNP Corporate Account members will receive a free gift or discount. In these instances we may require that you provide us with the otherwise optional information in order to be eligible for the promotion.
You are provided the opportunity to sign up when you join the MNP Corporate Account Program by checking the “Newsletter/ Offers” box. We do not send unsolicited e-mail to our customers. You may choose not to be added to the e-mail list when you set up your account and you will not receive our e-mail promotions or newsletters.
Certain services provided by My Next Promo require that you create a MNP account with us. Catalog requests and sample requests require that you provide the information listed above for joining the MNP Corporate Account Program so that we may fulfill your requests.
How We Use The Information We Collect
The information provided when you set up an account with us helps us process and fulfill the orders you have placed with us. If we have a question about an order or your account, we may contact you via telephone, Canada Post or e-mail.
We use information provided when you sign up for the MNP Corporate Account Program to do internal research to better understand and serve our customers.
We utilize the information we gather when you sign up for the newsletter to provide you with additional information and offers about our products and services.
Is Your Information Secure?
MNP only asks for information via our online services that are not considered sensitive. Credit card information is requested/ handled offline.
Once your information is received, it is stored on a secure server, and access to your data is restricted to you and authorized personnel who process your orders and requests.
Company Security Policies
Internally, all customer information is protected with multiple security checks. Each employee is granted access to our data with a username and password. Employee access to the system is limited to the functionality necessary for each person’s job.
My Next Promo uses log files to track and analyze traffic on our web site. The data we collect is used to help us manage the site, analyze broad demographic information, track movement and application use on the site, improve performance and services, etc. None of the data we collect is directly linked to personally identifiable information.
We track the following information through our log files: IP address, browser type and version, operating system, date & time of your session, referring pages, and which pages are accessed on our site.
How to Reach My Next Promo
We know that your privacy as it pertains to your personal and account information is important. My Next Promo welcomes your questions, comments and input. In regards to policy send e-mail to firstname.lastname@example.org or call our customer service department to speak with someone directly at 1-800-782-9959